FAQ's
Click here to see the various ticket options, some of which include unlimited food, beverages (alcohol included) and non-alcoholic drinks.
If you purchased your tickets on Account Manager, your mobile tickets will be available through the Account Manager login. For detailed instructions, view our Mobile Ticket Help page
Military families past and present have always been important to Colonial and the Charles Schwab Challenge. Prior to COVID, the tournament offered complimentary tickets to active members of the military, and hosted active military families during the tournament weekend thanks to some generous corporate sponsorships. As we look to find a “new normal” in staging our event, we are not able to offer complimentary military tickets to the 2022 Charles Schwab Challenge. We are hopeful this is temporary. In the meantime, the Charles Schwab Challenge will continue to support and honor the Armed Forces by annually donating homes for needy military families, providing care packages for troops overseas, and providing golf equipment fittings for Wounded Warriors. To all military veterans and those on active duty, we thank you for your service.
No, masks are not required. Masks are optional.
Public bleachers will be available at holes #9 and #18. Buyers of the Villages ticket have several outdoor hospitality areas with some shaded seating.
Yes, a complimentary Will Call is available offsite and close to Colonial at Log Cabin Village off of University Drive (2100 Log Cabin Village Lane). The Will Call trailer is available daily during tournament week, May 23-29.

Will Call hours are:
  • Monday - 6:00 am - 4:00 pm
  • Tuesday – 7:00 am – 4:00 pm
  • Wednesday - Saturday 6:00 am – 6:00 pm
  • Sunday 6:00 am – 3 :00 pm


Click here for Will Call map and information.
Yes, UBER is available Wednesday-Sunday for drop off and pick up at the special rideshare gate, and entrance located at 2300 Colonial Parkway by No. 2 tee box. Learn all about your parking options HERE.
Fans may attend Wednesday-Sunday. Admittance to the Monday Pro-Am is restricted to participants and their guests. Tuesday practice rounds are also closed to the public.
It is important that you read this information carefully BEFORE you arrive at the tournament. Please click here to view the PGA TOUR Security and Bag Policy. A Check Stand, located at every golf course entrance, is available for patrons to leave their items in a safe location while enjoying the tournament.
Yes, you can. However, you must obey the following conditions:
  • You must silence your mobile device at all times.
  • Taking or making calls is only permitted in designated cell phone zones, at marked concession areas, or indoors--AWAY FROM PLAY.
  • Mobile devices are permitted for picture taking or video for personal purposes only (no commercial use) as long as it does not disrupt play.
  • Violation may result in confiscation of mobile device, or your removal from tournament.
All pairings will be available on the PGA TOUR's website and on our website the night before each round, including the Pro-Am rounds. Pairings are also available each morning in the Fort Worth Star-Telegram and the Dallas Morning News. When you arrive at the tournament, there will be complimentary pairings sheets and course maps for you to use.
We highly encourage coming early and staying late! Get here early to secure your perfect viewing spot and watch world class golf, right here in Fort Worth. Gates open at 6:30 a.m. every day.
  • Have your barcoded tickets out and ready to be scanned at the entry points
  • Any wristbands must be prominently displayed at all times.
  • Treat all tournament contestants with courtesy and respect. They are invited guests of Colonial Country Club.
  • You may applaud or cheer successful strokes made by players, however you should refrain from excessive demonstrations.
  • Never applaud or cheer the misfortune or misplay by a competitor.
  • Remain quiet immediately prior to and throughout a player's swing. Withhold any reaction until the stroke is completely finished.
  • Please remain still until all players have played their shots, then proceed down the fairway or to next hole.
  • Stay behind gallery ropes and cooperate with course Marshals and PGA TOUR Officials.
  • If you are in the front row of a group of spectators, please kneel or sit down.
  • Walk carefully--never run.
  • Drink plenty of water to avoid dehydration.
  • In the event of a medical emergency, contact any uniformed Gallery Ambassador or Law Enforcement Officer.

D&M Leasing is proud to sponsor the D&M Leasing Kids Autograph Zones. This year, you will find two zones; at the lower putting green, and at the Driving Range located on the east end of the course next to the 4th Fairway. Look for autograph zones on the map. Players are advised by the PGA TOUR to limit autographs to designated areas away from the golf course, such as the D&M Leasing Kids Autograph Zones, which are outlined above. Do not bring items to autograph with you at the tournament, and do not approach players for autographs on course during their rounds.

We highly recommend the following:
  • Light, loose clothing
  • Comfortable (preferably flat) walking shoes
  • Sunscreen and hat/sunglasses
  • Please note that the weather can change at any time. Check the weather forecast before you head out to make sure you are fully prepared.