Thank you for your interest in being a part of the 2025 Charles Schwab Challenge. We are excited that you are considering volunteering for the tournament and becoming part of the best volunteers on the PGA Tour!
Requirements
- Please note that all volunteers are required to work a minimum of 3 – 5 days depending on the committee.
- Must be at least 18 years of age by tournament week.
Keep an eye out for these icons throughout the committee descriptions to help determine which committee might be the best for you!
Time Outside in the Elements
Substantial Walking
Manual Labor
Sun (Minimal Shade)
Standing for Long Periods of Time
This committee is at every entry point, to help with security assistance for spectators during the event and to provide a safe efficient and secure entry environment for spectators, sponsors, and volunteers.
- - Manage security checkpoints at main entrances for baggage check with private security firm.
- - Check for cell phones and cameras (cameras not allowed Thursday through Sunday).
- - Knowledge of tournament credentials to manage these entry points
This committee is at every entry point, to help with security assistance for spectators during the event and to provide a safe efficient and secure entry environment for spectators, sponsors, and volunteers.
- - Maintain a detailed log of where golf carts are always, and to whom they are given.
- - Stage carts in barn for easy dispatch when they are picked up.
- - Monitor that the carts are charged and cleaned when returned to the cart barn.
- Provide shuttle for anyone commuting to and from the practice range.
The role of the Ambassadors is to welcome guests to various corporate hospitality venues, and ensure the guests are in the correct place. Volunteers are needed Thursday through Sunday and are expected to:
- - Welcome guests to a particular venue. Put wristbands on them, as necessary.
- - Ensure they have the right credential and validate that credential at venue entry point.
- - Monitor and manage the number of guests in each venue.
- - Answer any questions a guest might have.
- - Most importantly treat them like “they are the most important person at Colonial.”
- - Fun-loving, outgoing, personable, mature, and energetic.
This committee is the largest group of volunteers and provides gallery control for the tournament and ensures PGA TOUR player safety and movement around the golf course. Gallery Ambassadors are needed Monday through Sunday. Daily shifts are from 5-6 hours. Volunteers are expected to:
- - Work a minimum of (5) five days: one (1) day Monday, Tuesday or Wednesday plus (4) four days Thursday through Sunday.
- - Control patron noise, camera, and cell phone usage.
- - Crowd control with handheld signage and patron ropes.
- - Keep patrons away from golf balls that land outside the ropes.
The role of the Ticketmaster and Scanning Support Committee is to wristband at course entry gates and at selected premium sponsor venues:
- - Welcome guests to the tournament.
- - Determine which corporate hospitality wristband their scan indicates they are to receive.
- - Apply the appropriate wristband to the patron, secure enough that it cannot be removed.
- - Answer any questions a guest might have, but keep things moving along, so lines do not occur.
- - Most importantly treat them like “they are the most important person at Colonial.”
- - Be fun-loving, outgoing, personable, mature, and energetic.
- - Volunteers are needed Thursday through Sunday.
This committee transmits scores and other information from each playing group, per player, to the PGA Tour ShotLink truck without disrupting tournament play. Scorers will keep on-course statistics and scores on a handheld computer device. This information, as well as the ShotLink information, is the input for the PGA TOUR ShotLink system. Volunteers are expected to:
- - Work at least four (4) full days, Wednesday through Sunday. All Scorer volunteers are required to work Wednesday and at least three (3) additional days.
- - Attend at least one (1) training session to review the Palm type computer device with a PGA TOUR representative. The training sessions are approximately one hour and are usually held the weekend prior to the tournament.
- - Understand golf rules and etiquette.
- - Walk (18) holes, rain, or shine, while wearing the proper equipment.
This committee collaborates with Tour staff inside the ropes to collect and disseminate statistical data on every shot by every player, with the information relayed via electronic equipment. Volunteers are expected to:
- - Work four (4) full days, Thursday through Sunday. Wednesday is mandatory for those with two or less years’ Competition Support experience and optional for those with three or more years’ experience.
- - Attend at least one (1) training session to review the ShotLink system with a PGA TOUR representative. The training sessions are approximately one hour and are usually held the weekend prior to the tournament. Also, online training could be necessary.
- - Volunteers work as mobile “ball spotters,” working with Tour technician to locate all golf shots, especially those that miss the fairways or greens.
The Volunteer Headquarters is the epicenter for all volunteer activity. This committee will create and manage a well-equipped, comfortable environment for volunteers to register and relax in. They will provide food and beverage and have information available for volunteers. Volunteers are expected to:
- - Assist Committee Chairs and volunteers with questions or issues.
- - Manage inventory, distribute, and reconcile volunteer apparel Tournament Week.
- - Distribute and monitor drinks in coolers at various areas on the course.
- - Monitor the Food and Beverage service provided by the caterer, to ensure this is done daily in a timely and appropriate manner.
- - Volunteers are needed Monday through Sunday.
If you have never volunteered before, please click here if you would like to be on the waitlist for one of the above committees.
QUESTIONS?
If you have any questions, please contact our Volunteer Coordinator Lyn Lackey at 817-840-2300 or via email at [email protected]